how do I remove license on computer no longer have

This tutorial will explain what MoviePass is (also known as MovieLand and MediaPipe), how you got infected with MoviePass, and what you need to do IMMEDIATELY to remove MoviePass from your PC and cancel the MediaPipe account that has been opened for you with MoviePass.

This website is the largest collection of information on the web about MoviePass and their shady MediaPipe software that is responsible for the popups that are plaguing your computer. This remove MoviePass tutorial is a multi-page tutorial, so be certain to follow the links below and follow all directions precisely. To read more details about MoviePass and their MediaPipe software, read our press release about MoviePass and their MediaPipe software here.

MoviePass is described by its maker as an "Internet-based multi channel entertainment browser." You may have intentionally or unintentionally installed the MoviePass' MediaPipe software on your computer by clicking an advertisement on a web page.


Remove MoviePass Quick Navigation Links
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4 Easy Steps to Remove MoviePass
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Current MoviePass Terms of Service
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MoviePass Files, Keys and Folders
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While the software does what it advertises, users have reported that it is hard to remove MoviePass and the MediaPipe software when they are done with it. The MoviePass software grants you a free trial period during which you can use the MediaPipe service. According to the MoviePass Terms of Service, if your MoviePass / MediaPipe software trial expires, you are required to pay for a minimum of one month of service. To avoid incurring this charge, you would have needed to cancel your MediaPipe account before your trial expired.

MoviePass maintains that users with expired trials have entered into a binding contract and that these users now owe MoviePass money for the service they agreed to pay for. While their TOS is quite clear, there are no popup messages alerting users to this seemingly important detail until after their trial has expired and it is time to collect. The popups escalate in frequency until they disrupt your computing experience almost continually. In addition, MoviePass' MediaPipe software also transmits a list of all installed programs on your computer back to the MoviePass / Media Pipe organization. MoviePass claims that this helps them overcome any software "conflicts," but it has earned them a designation of Spyware from Schrock Innovations. ybarra-cgm.com

If you see these popups on your computer, you already have a MoviePass / MediaPipe account, and you MUST cancel your MoviePass account if you wish to discontinue service. Failure to cancel your MoviePass account could result in collection activities and damage to your credit report. In the past, MoviePass offered a telephone number for cancellation. Recently they removed that phone number and now callers report problems getting through to a MoviePass representative when they call. Updated cancellation directions are listed below.

I received a .wma file that required me to download a license before I could
play it. I did get it, then played it, discovered it was a corrupted file,
and now would like to delete it. I'd also like to give up the license so
that the file can be used by someone else (hopefully uncorrupted). I can't
figure out how to delete a license from my computer. Can anyone help me out?
I have version 11.0.

Reply With Quote
#2
Old 31-10-2008
Neil Smith [MVP Digital Media]
ybarra-cgm.com


Posts: n/a
Re: Remove license with song from computer
On Mon, 27 Oct 2008 21:42:01 -0700, sbga
<sbga@discussions.microsoft.com> wrote:

>I received a .wma file that required me to download a license before I could
>play it. I did get it, then played it, discovered it was a corrupted file,
>and now would like to delete it. I'd also like to give up the license so
>that the file can be used by someone else (hopefully uncorrupted). I can't
>figure out how to delete a license from my computer. Can anyone help me out?
> I have version 11.0.

I'm not clear what's up there. If the file itself is corrupted, then
you'd need to request a refund from the license provider.

The licenses are per-PC and/or per-User, so there's nothing about the
license you can share or "give back" to somebody else.

If the file has rights to burn to CD, I'd do that (assuming it can be
played at all)

HTH
Cheers - Neil
------------------------------------------------ copyright ybarra-cgm
Digital Media MVP : 2004-2008
http://mvp.support.microsoft.com/mvpfaqs

Reply With Quote
#3
Old 06-11-2008
zachd [MSFT]

Posts: n/a
Re: Remove license with song from computer

Licenses aren't reused like that. Just delete the file and party on. =)

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