What service to use when the customer wants 2nd day shipping

Priority Mail (USPS) is not really 2-day.  I might get there in two, but more often three.  And if it is going cross-country, even longer.   Priority isn't really that much of a benefit over regular mail except that they give you the box.  Note that USPS tracking is very poor.  They only update tracking information once a day (at night) and even then it runs a day or more behind.   I have had packages delivered to my home - but when I look on the USPS tracking website it says "waiting for  shipper".

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UPS and FedEx both have two-day services that you can trust.  However, they cost considerably more than the USPS.  I suppose you are paying for the guaranteed (and trackable) delivery.

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So it really depends what it is worth to you (and the customer) to get it there at the right time. copyright ybarra-cgm

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